1. Check all cable connections 2. Power down your computer for two minutes, than restart 3. Power down you cable modem and your adapter for two minutes and restart 4. Check to make sure your computer is set to use a local area network connection and obtain an IP address using DHCP

You can view the status of your port by logging into your account on mydatanet.com

1. Login to your account at http://mydatanet.com 2. Choose 'voicemail' under broadband services 3. Choose 'voicemail settings' 4. Change voicemail from on to off 5. Update number of seconds to voicemail to ensure answering machine will pick up before call ends. 6. You can do this at any time and the change is effective immediately.

Linksys, D-Link and NetGear are all plug and play compatible with the All Talk service. If your router is not listed, and you have having trouble, try connecting the devices in the following order: Cable modem -> Router -> Access 211 adapter if this does not work you can also attempt to reverse the order: Cable modem -> Access 211 -> Router.

Call quality issues are often related to a slower than normal internet connection — Your first step will be to contact your Internet Service Provider to determine if your connection is functioning properly. Once you have confirmed that you have adequate bandwidth for a conversation you may want to try a different handset — this will help isolate where the issues exists. If you are still having problems, please contact our support team.

Currently we do not offer caller ID with name service. We plan on adding this exciting feature in the near future.

1. Unplug only the power cable from the back of your Cable/DSL modem. 2. If you have a router, unplug its power cable. 3. Unplug the black power cable from the back of the Adapter. 4. Wait at least 2 minutes or follow the Cable/DSL modems manufacturer's instructions. 5. Plug your Cable/DSL modems power cable back into your device and wait for it to start up completely before continuing. 6. If you have a router, plug the power cable back in and wait for it to start up completely before continuing. 7. Plug in the power cable for the Adapter. 8. Wait at least 3 minutes. 9. Reboot your computer and check to make sure that you have an Internet connection. 10. Pick up the telephone receiver and listen for a dial tone.

In a voice telephone call, an echo occurs when you hear your own voice repeated. Problems with echo are always originating on the far end of your call. This is due to the latency on your Internet connection causing the delayed playback of your voice. This typically happens over traditional phone lines, but with minimal latency, the echo usually goes unnoticed. We recommend asking the other party to lower the phone volume in order to reduce the feedback of your voice. If the problem is originating electrically, advise the other party that their telephone cables may need to be replaced. As a last resort, try different telephone sets to reduce echo, as some telephones have special echo-cancellation technology.

With All Talk 3-Way Calling, you can connect with two other parties at the same time. The three of you can talk at once. 1. Simply dial your first party as you would. 2. Once connected press the flash button on your phone and dial your second party. 3. After the second party is connected press the flash button again and you're all connected.

Simply dial *123 and enter your PIN. The first time you access your voicemail enter 1234 as you PIN.

USA Datanet's All Talk Broadband Phone service is a new kind of phone service where your call is routed directly via a broadband Internet connection in your home. We supply you with a device that is very easy to install.

All Talk works over your broadband Internet connection in your home (Cable or DSL). Simply connect your broadband Internet connection and telephone to the device we supply you.

Simply call us at 1-888-302-6050 Monday - Friday 8am to 6pm EST and one of our All Talk sales representatives will take care of you. (Please make sure to mention if you are an existing USA Datanet customer.)

Traditional landline services work on a phone line through out your house, whereas, broadband phone services work via a cable or DSL broadband Internet connection and the device we supply you.

You are able to transfer your current telephone number over to our services. Upon registration we will ask for your area code and next three digits of your phone number to see if we are able to start the process of porting your number to our service.

When you register for All Talk please mention to the representative that you would like to port your existing phone number to our services. You will need to fill out a Letter of Authorization (LOA) that we will provide you in your welcome email. Please make sure you fill out the LOA with the exact information that is on your current local telephone bill. Also, be sure to read the LOA document thoroughly as it does include very important information regarding this process. During the transition we will provide you with a temporary toll free number so you are able to start using the service immediately.

If you visit www.mydatanet.com you will be able to monitor the status of your number port. We will also be emailing you the status each step of the way, so make sure to check your email throughout the process.

At this time, All Talk does not support distinctive ring. Please be advised that if you have distinctive ring as a feature on the number you are requesting to port, you will lose that feature.

Our All Talk service does offer emergency services but it is not the same as traditional 911 services. Traditional 911 services use your wirebound phone lines, combined with caller ID from your phone to locate where you are at the time of the emergency. All Talk Emergency Services is not guaranteed to transmit caller ID, and the service is NOT attached to wirebound phone lines - therefore your location cannot be automatically determined. The Emergency Services Address you provide us will let us know which Public Service Assistance Point (911 center) services your location; however, you will have to be able to verbally tell the operator your location once your 911 call is answered.

Once you have registered for 911 and have received your confirmation in your account management section on www.mydatanet.com, you can simply dial 911. Please note that this is not like traditional 911 services.